Frequently Asked Questions

Get answers to common questions about Full Custom Color.

Appointments usually range from 2.5 to 5 hours depending on hair length, required lightening, and technique complexity. Your virtual or in-person consultation helps estimate time and ensure we schedule appropriately. Extra time may be needed for color corrections.

Haircut and deep treatments are not included and must be added on. We recommend booking a separate cut or treatment if desired; during consultation we can advise timing and combination options for best results and hair health.

Send clear photos of current hair from multiple angles, recent color history, and inspiration images. Note your routine, styling preferences, and any allergies. This information lets Arlenia assess feasibility, product needs, and whether an in-person consult is required.

Yes—previous darker color can require an in-person consultation and may be treated as a color correction. Multiple sessions could be necessary to safely lift pigment while preserving hair health and achieving your desired tone.

Maintenance depends on technique: balayage typically needs touch-ups every 10–16 weeks, while all-over color may require root refreshes every 4–8 weeks. We'll recommend a personalized schedule and at-home products to prolong vibrancy and tone.

Pricing varies based on hair length, thickness, amount of product, time, and intricacy of the transformation. Color corrections add cost. A personalized estimate is provided during consultation; prices are flagged for placement as needed.